1.1 Refunds for withdrawals made within the “Cooling Off” period (from the date the acceptance and Offer of a Place has been made) of 14 days only, according to the College’s procedure are automatic. The amount refunded may be reduced or zero if 1 to 3 below apply under Applications & Payments. If the course has begun within the 14 days cooling off period, the cost of tuition for that term is non-refundable and a full term’s notice is required. Written withdrawal requests should be submitted to the Admissions department. The Admissions department will issue a receipt in writing, via email. Failure to provide written cancellation will incur the full fee applicable. In the case of a refund, an administration charge of £250 will be applicable. All other requests for refunds or reductions may only be considered in writing to the Admissions Officer in which case the following will apply:
a). 12 weeks or more before the Programme starts – No fee;
b). 11 weeks before the Programme starts – £100 administration fee;
c). 8 weeks before the Programme starts – 50% of the full applicable tuition fee;
d). 1 week before the Programme starts or after it has started – the full applicable tuition fee.
1.2 If a student fails to start a course on the commencement date or if a course is abandoned by the student before completion of the course, their name may be taken off the class register. In such cases no refunds will be made save in accordance with the terms set out above. A student shall be deemed to have abandoned a course, if his or her attendance falls below the required 80% attendance record.
1.3 Students enrolling at the college will be entitled to refunds from the college in the event of non-issuance of visa only. The amounts refundable will be as per the terms and conditions.
1.4 This policy may be changed from time to time, in line with the Quality Assurance Agency (QAA), Competition and Marketing Authority (CMA), United Kingdom Visas and Immigration (UKVI), Consumer Contract Regulations (CCR), Consumer Protection from Unfair Trading Regulations (CPR), Consumer Right Act 2015 (CRA) and Office of the Independent Adjudicator (OIA) rules. Students will be notified of any such changes relating to refunds and fee liability.